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DRAGON Support / Firmware Upgrade (World Premiere Edition)

Firmware Upgrade

Version 2.1 // Last Updated: Apr 8, 2023

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For World Premiere Edition ONLY

FW 2.1

Benefits and Improvements

  1. Introduces Low-Frequency Effect (LFE) control to enhance bass output personalization.​

    • Low Frequency Effect (LFE): The LFE adjustment feature lets you fine-tune the low-frequency effects to suit your audio preference. The default is set at 0. Adjust it lower (down to -12dB) only if the bass is overpowering in your listening environment. Begin with moderate adjustments, then play audio or video content that includes low-frequency effects. Listen carefully to the changes in the sound, and fine-tune the LFE until you achieve the desired bass response.

  2. Facilitates more precise room size calibration by allowing finer distance adjustments.

  3. Improves HDMI and CEC communication for improved handshake between DRAGON, the TV and other connected devices.

Step-by-Step Installation Guide

 

Tip: Before you upgrade, capture a photo of your calibration and favorite settings from the On-Screen Display (OSD) before initiating the upgrade. As a result of the inclusion of calibration distances with decimal points, all room calibration and memory settings will be erased as part of the upgrade process.

A. Upgrade your System

Step 1. Preparing the USB Drive

  1. Use a USB 2.0 / 3.0 drive from a reputable brand with a capacity of 128GB and below.

  2. Plug the USB drive into your PC / Mac.

  3. Reformat the USB drive to either FAT/FAT32 (≤ 32GB capacity) or exFAT. For Windows, set allocation unit size to default. Click here for instructions to reformat the drive.

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Recommended USB 3.0 Drives: SanDisk 16GB Ultra | PNY Turbo

Windows

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Mac

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CRITICAL: CRITICAL: Ensure you select the correct firmware upgrade file corresponding to your “Limited Edition” or “Regular” system. Incorrect installation of the firmware will render your DRAGON unusable.

Do not remove the USB drive or power down DRAGON or any of its components during the firmware upgrade process. 

 

If DRAGON displays “FAIL 558XXXXX” during the firmware upgrade process,

Optimize Wireless Speaker Connection

  1. Temporarily turn off your WiFi router(s). Alternatively, unplug and bring the surround speakers and subwoofers as close to the main unit as possible. Reconnect them to AC power. 

  2. Turn off DRAGON by unplugging the AC power supply from the main unit. Reconnect the power to all speaker components, then turn on DRAGON. Upgrade should resume.

 

Use a high quality USB 2.0/3.0 drive

Your USB drive may not be compatible or contains a firmware file that is incomplete. 

  • Ensure your USB drive meets the specification (USB 2.0/3.0 drive with a capacity less than 128GB, formatted in FAT/FAT32/exFAT (using default allocation size in Windows). 

  • If possible, replace your USB drive with a another that meets the specification. 

  • Download the firmware file again. Copy a fresh copy of the firmware file into the USB drive. Ensure all components are powered on. Turn off DRAGON unplug the AC power supply from the main unit, insert the new USB drive, reconnect the power, and turn on DRAGON. Upgrade should resume.​ Watch Video

B. Reset your System

After completing the firmware upgrade, perform a factory reset.

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⚠️ All custom presets, input names and calibration values will be reset. 

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  1. While Dragon is ON, Tap and hold the POWER button on the main unit until “FACTORY RESET” appears. The system will power off.

  2. Wait for a few seconds. Press POWER to turn DRAGON on.

C. Recalibrate Your System (Recommended)

  • In the On-Screen Display (OSD), navigate to the Calibration tab.

  • Under Room Size Calibration, input the distances between speakers, room walls and ceiling. You can refer to the previously taken photo of your room size settings.

Download

By clicking Agree, you are agreeing to the Terms and Conditions. This will take you to the firmware download page. 

Frequently asked questions

I am on FW1.0x, can I upgrade directly to FW2.1?

Yes, you can upgrade your DRAGON directly to FW2.1. To ensure a smooth upgrade, please follow all instructions in our Installation Guide carefully. 

 

DRAGON could not detect my USB drive. What should I do?

  • Ensure your USB 2.0/3.0 drive has a capacity of less than 128GB, and is formatted to FAT32/exFAT. Click here for instructions to format the USB drive.

  • Power on DRAGON, and switch to USB mode before plugging in the USB drive. DRAGON will only detect the USB drive when in USB mode.

  • If the USB drive is already connected to DRAGON, follow these instructions:

    • With DRAGON powered ON, press HOME on your remote control.

    • “AUDIO OSD” will appear on the main unit display. Press ▶️ repeatedly until “SYSTEM OSD” appears.

    • Press 🔽 repeatedly until “FW VER X.XX” appears on the main unit display. 

    • Press ▶️ once. The display will show “FW UPGRADE. PRESS ENTER TO CONTINUE”.

    • Press ENTER to begin the firmware upgrade. 

 

If the DRAGON displays “FAIL 558XXXXX”, what should I do?
Your USB drive is either not compatible, or contains a firmware file that is damaged.

  • Replace your USB drive with another that meets the specification (USB 2.0/3.0 drive with less than 128GB capacity, formatted to FAT32/exFAT).

  • Download the firmware file from our website again. Delete and upload a fresh copy of the firmware file into the USB drive.

  • Ensure all components are powered on. Turn off Dragon, unplug the AC power supply from the main unit, insert the new USB drive, reconnect the power, and turn on Dragon. Upgrade should resume. Watch Video

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