Shockwafe Support / Articles / Optimizing Wireless Performance
Optimizing Wireless Speaker Performance
Shockwafe Wireless employs the industry-standard 5.2GHz and 5.8GHz wireless frequencies to communicate with its subwoofers and rear speakers. By default, it automatically selects a range within these spectrums to avoid interference from external devices.
However, if another wireless device (such as a home or neighbor’s Wi-Fi/mesh router) occupies a significant portion of the same bandwidth, the connection between the soundbar, subwoofers, and surround speakers may become unstable. This can result in speaker dropouts or reduced output from the surround speakers or subwoofer.
Identifying Wireless Interference
Shockwafe Wireless's speaker components ship pre-paired. Each subwoofer and surround speaker has a blue LED as its status indicator.
The subwoofer and surround speaker LEDs will turn on briefly when the system starts, then turn off to minimize viewing distraction. To check pairing status, raise or lower the system volume. If the LED lights up, the speaker is paired.
Random speaker dropouts or flickering blue LEDs are signs of wireless interference.
Resolving Wireless Interference
⚠️These settings should only be changed if you face audio interruptions from the wireless surround speakers or subwoofers. Changing the radio frequency channel may affect nearby wireless devices using the same frequency band. This is normal.
1: Change the Wireless Channel
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Press ⚙️ SETUP button a few times and select “WIRELESS CH”.
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Press ENTER. Then, use ◀️/▶️ to change “WL-CH AUTO” to “WL-CH 1” or “WL-CH 2”.
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Press ENTER to apply the selected setting.
WL-CH AUTO: System uses both 5.2GHz and 5.8GHz bands.
WL-CH 1: System uses 5.2GHz band only.
WL-CH 2: System uses 5.8GHz band only.
💡 If the soundbar is reset, the wireless channel setting will revert to “WL-CH AUTO”.
2: Change Your Router’s Wireless Channel
If supported, manually set your Wi-Fi router’s wireless channel to avoid conflicts with Shockwafe Wireless. Check your router documentation for exact steps.
For maximum wireless stability in crowded Wi-Fi network environments, adjust Shockwafe Wireless to use WL-CH 1 or WL-CH 2.
For router-specific steps, see your Wi-Fi router’s manual.
3: Reduce Your Router’s 5GHz Wi-Fi Channel Width
Most Wi-Fi and mesh routers are configured to use wide channel widths (up to 160Mhz) to maximize throughput. However, this leaves limited wireless airspace for other devices, causing wireless interference.
If the earlier suggestions were ineffective, reduce the wireless channel width of the 5Ghz Wi-Fi band most likely to conflict with Shockwafe Wireless.
For router-specific steps, see your Wi-Fi router’s manual.
4: Reducing Interference from Surrounding Wireless Devices
Move 5GHz devices away from Shockwafe Wireless components. Common sources of interference include:
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Wireless video transmitters or security cameras
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Wi-Fi routers, mesh Wi-Fi systems, Wi-Fi extenders, and access points
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Wireless audio systems
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Baby monitors
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Wireless cable and set-top boxes
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Cordless or DECT phones
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Smart home device hubs
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Radar systems, digital satellite or perimeter motion sensors
Also relocate non-5GHz devices known to cause interference, such as:
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Some external monitors and LCD displays
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Microwave ovens
5: Reducing Interference From Nearby Materials
Large furniture or dense walls can block signals between Shockwafe Wireless and its components. To improve performance, rearrange furniture or speakers where possible—thicker materials typically cause greater interference.
6: Change the Wireless Strength
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Press ⚙️ SETUP button a few times and select “WIRELESS STRENGTH”.
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Press ENTER. Then, use ◀️/▶️ to increase the wireless strength from “WL-STR 2” to “WL-STR 3”.
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Press ENTER to apply the selected setting.
💡 If the soundbar is reset, the wireless strength setting will return to default values (WL-STR 2).